Mpo25 Privacy Policy – Member Personal Data Protection

At mpo25, your privacy is more than a legal obligation — it is a commitment we take seriously. This page clearly explains how we collect, use, store, and protect your personal information.

Last updated: January 2026 PDPA Compliance Bahasa Melayu
Our Privacy Commitment

Mpo25 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. Your data is never sold to any third party.

How mpo25 Protects Your Privacy

We apply multiple layers of technical and organisational protection to keep your personal data safe with us at all times.

256-bit SSL Encryption

All data transmitted between your device and mpo25 servers is protected with bank-grade 256-bit SSL encryption. This means your personal information and financial transactions cannot be intercepted by any party during transmission.

Secure Data Storage

Your personal data is stored on servers protected by strict access controls, intrusion detection systems, and regular backups. Access to your data is granted only to authorised personnel based on their job requirements.

Two-Factor Authentication

Mpo25 supports two-factor authentication (2FA) for an added layer of security on your account. Even if someone else knows your password, they still cannot access your account without the second verification code.

No Data Sales

Mpo25 has never and will never sell, rent or share your personal data with advertisers, data brokers or any third party unrelated to platform operations without your explicit consent.

PDPA Compliance

Our Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We follow all seven PDPA principles in every aspect of processing our members' personal data.

Periodic Review

The mpo25 security team conducts regular privacy audits and updates our data protection practices to ensure they stay current with the latest developments in security technology and legal requirements.

1Introduction

Welcome to the mpo25 Privacy Policy. This page clearly and transparently explains how we, mpo25 (hereinafter referred to as "we", "Platform" or "mpo25"), collect, process, store and protect your personal information when you use our online gaming platform in Malaysia.

Your privacy is something we take seriously. We understand that when you register and play on mpo25, you are trusting us with your personal information. We honour that trust responsibly. Every piece of data you share with us is used solely for the purposes you have consented to, and nothing beyond that.

This policy applies to all users of the mpo25 platform, including our official website, mobile app, and any related services we provide. By registering for or using any mpo25 service, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read together with the mpo25 Terms and Conditions. In the event of any conflict between the two documents regarding privacy, this Privacy Policy shall take precedence.

2Personal Data We Collect

Mpo25 collects various types of information depending on how you interact with our platform. The following are the categories of data we collect:

Data Category Examples Collection Method
Identity Information Full name, date of birth, identification card number, gender Registration form, KYC process
Contact Information Email address, phone number, residential address Account registration, profile updates
Financial Information Bank account number, bank name, transaction history Deposit and withdrawal processing
Technical Data IP address, device type, web browser, operating system Automatically collected during platform use
Activity Data Game history, betting records, usage habits Automatically collected during game sessions
Verification Documents Copy of ID card, passport, bank statement KYC verification process
We only collect data that is strictly necessary to provide our services. We do not collect excessive or irrelevant data beyond the stated purposes.

3How We Use Your Data

The information we collect is used solely for the following purposes, and nothing beyond that:

  • Account Management: Creating and managing your account, processing registration, verifying identity via KYC, and ensuring your login security.
  • Transaction Processing: Processing deposits, withdrawals, and any other financial transactions you make through the mpo25 platform.
  • Service Provision: Enabling you to access all games, sports betting, Live Casino, and other services available on mpo25.
  • Communications: Sending important notifications related to your account, security updates, promotional information, and relevant bonuses.
  • Legal Compliance: Fulfilling legal obligations, anti-money laundering (AML) regulations, and applicable regulatory requirements.
  • Platform Improvement: Analysing aggregate usage patterns to improve the user experience, platform performance, and game offerings.
  • Fraud Prevention: Detecting and preventing fraudulent activity, bot usage, game manipulation, and any suspicious behaviour that could compromise platform security.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate assistance or responsible gaming tools.
mpo25 does not use your data to make automated decisions that significantly affect you without human intervention. Any important decisions related to your account will involve a review by our team.

4Data Sharing & Disclosure

Mpo25 does not sell, rent or trade your personal data. However, under certain circumstances, we may share your information with the following parties:

  • Payment Service Providers: Information required to process transactions is shared with approved payment processors, banks, and e-wallet providers such as DuitNow, FPX, and Touch 'n Go.
  • Game Providers: Game session data required to deliver a smooth gaming experience is shared with third-party game providers integrated into our platform.
  • Legal Authorities: We are required to disclose information to government authorities, law enforcement bodies, or regulatory agencies when mandated by law or court order.
  • Technical Partners: Technology service providers that assist us in operating the platform, such as cloud and cybersecurity services, are bound by strict confidentiality agreements.

Every third party we share data with is required to maintain the confidentiality of that information and use it only for the specified purpose. They are not permitted to process your data for their own purposes.

5Security & Data Protection

We implement a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure:

  • 256-bit SSL/TLS encryption for all data transmitted between you and our servers.
  • Encryption of sensitive data stored in databases using industry-standard encryption algorithms.
  • Role-based access control — only authorised staff can access your personal data.
  • Continuous 24/7 security monitoring with real-time threat detection systems.
  • Regular penetration testing conducted by independent security experts.
  • Security awareness training for all mpo25 staff who handle user data.
  • A clear incident response procedure in the event of any data breach.
While we take all reasonable steps to protect your data, no system is 100% secure. You also play an important role — please ensure your password is strong, unique and not shared with anyone.

6Cookies & Tracking Technologies

Mpo25 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information about how you use the platform to help us improve performance and the user experience.
  • Functional Cookies: Saving your preferences such as language, display settings, and login information for your convenience.
  • Analytics Cookies: Helping us understand usage patterns in aggregate and anonymised form for continuous platform improvement.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the mpo25 platform.

7Your Rights Regarding Personal Data

As a user of the mpo25 platform and as a data subject under Malaysia's PDPA, you have the following rights regarding your personal data:

Right of Access

You have the right to request and receive a copy of the personal data we hold about you. Data access requests will be processed within a reasonable timeframe.

Right to Rectification

If the personal data we hold about you is inaccurate or out of date, you have the right to request a correction. Log in to your account and update your profile information, or contact our customer support team.

Right to Erasure

You may request the deletion of your personal data under certain circumstances. Please note that some data may need to be retained for legal compliance or regulatory obligations.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time. We will respect your request and stop using your data for that purpose.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format, allowing you to transfer it to another service provider of your choice.

To exercise any of the above rights, please contact our customer support team. We will process your request within 21 business days.

8Data Retention Period

Mpo25 retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by law.

  • Active Account Data: Retained for as long as your account is active and for any additional period required after account closure for legal compliance purposes.
  • Financial Transaction Records: Retained for a minimum of seven (7) years in accordance with Malaysia's financial and tax legal requirements.
  • KYC Documents: Retained for the period specified by applicable anti-money laundering regulations.
  • Communication Logs: Retained for two (2) years for dispute resolution and customer support purposes.
  • Technical Data & Cookies: Retained according to session settings or the duration defined for each cookie type.

When data is no longer needed, it will be securely deleted or anonymised in accordance with mpo25's established data deletion procedures.

9Child Protection

The mpo25 platform is strictly for adults aged 18 and above. We do not knowingly collect, store, or process the personal data of any individual under the age of 18.

If we discover that we have inadvertently collected personal data from an underage minor, we will take immediate steps to delete that data and close the relevant account. If you have reason to believe that someone under the age of 18 has registered an account on our platform, please contact our support team immediately.

If you are a parent or guardian and are concerned that your child may have registered an account on mpo25, please contact us immediately at [email protected] so we can take prompt action.

10Amendments to the Privacy Policy

Mpo25 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, legal requirements or technological developments. When we make significant changes, we will:

  • Publishing the updated Privacy Policy on our website with a new "Updated" date.
  • Notifying members via their registered email or in-platform notifications for significant changes.
  • Requesting your consent again if the changes require using your data in a way that differs from what you previously agreed to.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the mpo25 platform after any changes are published constitutes your acceptance of the revised Privacy Policy.

11How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we are ready to assist you through the following channels:

  • Privacy Email: [email protected] — for all privacy-related inquiries and data rights requests.
  • Live Chat: Contact our customer support team via the live chat button on the platform, available 24 hours a day, 7 days a week.
  • FAQ Page: Visit FAQ page us for answers to commonly asked privacy questions.

We are committed to responding to all privacy-related enquiries within three (3) business days. For formal data rights requests, we will process and respond within 21 business days.

Our Data Protection Officer (DPO) team is always ready to help you understand and exercise your privacy rights. We take every privacy enquiry and request seriously.

Ready to Play with Peace of Mind at mpo25?

Your data is protected, your games are secure, and your privacy is respected. Register an account now and enjoy thousands of games with complete peace of mind.

Bahasa Melayu